Appreciated provider explaining in detail my various options without in any way pressuring me to accept any of them.
Provider removed wax from my ears. We talked about home care. She answered my questions.
Superb Service from all staff.
Called office with questions three times in the day. Never got a call back to follow up.
Kim was absolutely amazing. This was my first visit and she made sure she could help clear up my issue as much as possible in the office. She ensured I knew the care instructions and offered to be available via Livewell for any additions questions. I can tell she really cares.
There was no preventative information to give. I just have to get this procedure done from time to time
Visit went well. Kimberly is very professional as well as thorough. I will follow up in one year.
She was accurate with my hearing problems and explained my next steps and who I would see on the next visit.
Overall positive experience. Professional, friendly. I felt she provided good, useful information for my condition.
Kim Kocher did an awesome job clearing my ears. She is a excellent provider, knew I was nervous about it and calmed my concerns. A+ This survey on the other hand needs some work. Why is it Kim's job to talk to me about preventive health issues in the past 6 months or illnesses? Use technology to make your survey questions more relevant to the provider and treatment.