It was a good exam and I am set up for my next exam in one year!
I had appointment at 1:10pm I got a text saying it was 12:50 then I get there and they tell me it was 12:15 and they didn't know if I could see the Dr. I got to see him but what a mess you guys are
Nice nurse also. It is my privilege to be able to see Dr. Chu. However I have noticed it takes too long to get an appointment. SEVEN months is too long to have to wait. This has happened to me in other departments. My opinion is that since Advocate took over it has been difficult to get a timely appointment. Advocate needs to hire more doctors. Four month wait to get a CAT Scan to detect lung cancer is too long.
Always a positive experience with Dr. Chu & his staff. I was relieved after seeing Dr. Chu. The concern that I had was thoroughly addressed. I have and will continue to refer family members and friends to Dr. Chu.
Dr Chu and his staff are always well prepared. I feel very comfortable that he will handle my problems correctly..
Dr. Chu is always on top of my condition and talks to me about the best way to care for my eyes. Both my husband and I have great respect for him.
My husband and I scheduled back to back appts so that we could be present during each other's cataract consultation. This request was made clear when we called to schedule the appointments, and mentioned again several times during our Visit. Instead, the timing was off and we were separated during discussion time with the doctor, which was contrary to our objectives and the primary reason we scheduled our appointments together that day. Our request was ignored and there was nothing we could do about it while the exams progressed so quickly, then doctor consultation proceeded unexpectedly during the time we were separated, and there was actually another patient seen in between our consults... Not at all what we were expecting. Although the staff we encountered were all extremely professional, still, our repeated expressed request to be together during doctor consultation time went completely ignored and did not unfold as we had planned and expected. This discourtesy left us feeling uneasy and disappointed, with unanswered questions and some doubts.
I am so happy with dr Chu
Good respect
I am very comfortable with Dr. Chu and the staff, everyone seems to care about how I feel and if I have any questions.