Strange new system, I was sent back to an exam room from the waiting room and I had to wander around until I found it not knowing where I was going as I was a new patient. After the exam I again wandered around the exam room area looking for the lab. I finally asked the receptionist where to go down the hall in another section of the building. Please go back to escorting patients to and from the exam rooms.
Great job ?
Dr Reese was great to work with. He listened and provided great feedback.
Great
The doctor ordered a number of blood tests and body scans to find the source of my problem so a cure maybe possible
First appointment with doctor, he was very helpful and easy to talk to and understand
I wait for quite a long time before seeing the provider, almost an hour. After the provider saw me and left the room, I sat and waited for someone to come and get me because I was in a wheelchair. No one ever came back into the room. After a while had passed I used my phone to call my son who was waiting for me in the waiting room. He had to ask someone at the front desk to get someone to assist me. I was then told that everyone had left and gone home. I understand that it was the end of the day, almost 5:00, but I do not feel that was acceptable. I do not understand how you can completely forget a patient in a room, especially one who is in need of help with a wheelchair. This experience has made me a bit uncertain about returning to this clinic.
The Dr was very nice and easy to talk to. Unfortunately when I checked in for this appointment I found out my insurance probably wouldn't work for this Dr. They had my information on file and never mentioned this until I checked in for the appointment, and then it was to late to cancel the appointment. He came in with an empty folder & had none of my medical history. The appointment was such a waste of my time and will now be so expensive, for no help whatsoever. Everyone was very friendly and helpful, I just wish when I made the appointment they would have told me my insurance will not be used
Thank you all for your service ?
I scheduled a consultation, and then after meeting with the doctor. He explained the best way to go about getting the results I was seeking.