Dr Frank spent plenty of time with me . She did explained everything throughouly and did not make me feel rushed.
I felt respected and listened to
Just dont like wearing the masks.
This was a pre-op physical and the doctor was very thorough and detailed. She asked questions to see how I was doing with everything and how I was feeling. I felt very calm and confident after my visit that the surgery will go well and I am prepared for it.
Dr. Frank took the time to talk with me about my health and explained health options that are open to me. This was my first time appointment with her. She is now my primary health provider.
If we could give Dr Frank a rating higher than 10 we would. Her and her nurse are above and beyond each and every visit.
There was an error in communication between the pharmacy and the dosage need to start a new medication. Dr. Frank was able to fix the error and respond quickly to new required dose to start. Additionally she was able to fix a vaccination error that was caught on after visit summary. Dr. Frank was able to update these errors and communicate them to me.
Excellent follow-up.
I was thankful that Dr. Frank was able to see me on short notice. I had not felt well for several weeks. I appreciated her time and schedule adjustment. She was helpful and I was given scripts for my health issues. I appreciate her level of care. I was told that a new recording program was being started. A device was going to record my office conversation today. The medical assistant explained that my oral consent would be enough for this process. At the end of my visit Dr. Frank said, "We didn't really do it today, but we will do it next time." I felt this was somewhat confusing and misleading. I am wondering about doctor -patient confidentiality. I guess I would like to see further explanation of this program in black and white on paper.This did not make me feel overly comfortable with the new tech. offered by Aurora. Is this only for the doctors benefit? How does it benefit the patient? Can I refuse this process? More info. please. I appreciate honesty.
We are very happy with our switch to Dr Frank. She is knowledgeable and covers all aspects of lifestyle choices during her apts. we appreciate her thoroughness and warm professionalism.