Great
Likeable and professional
The doctor always seems to be in a hurry
Everybody was very, very nice to talk to
Good provider thanks to you Doc.
Always rushed. I feel like I shouldn't ask questions because he has 50 patients waiting in line.
Great experience. Nursing staff listened and took their time making sure everything in my record was updated and accurate. Doctor was amazing! Thank you.
Ok
Dr. M is the BEST!
you are measuring a facet of your operation that would be heard to improve. You should be looking at your accounts receivable area, more specifically the programming of your receivable system. I have constant problems with follow ups on co-pays. The system does not match payments for co-pays to the clinic against the receivable set up. The result is that I pay a co-pay, the system creates a receivable and generates an invoice, I pay the invoice at the insistence of receivables later, the system generates a refund check that I cash. This can repeat several times.