The length of time it takes to be seen for my appointment (in waiting room)
Although l had no issues with the provider, the Lab personnel was extremely unpleasant. The one tech was very rude and had a very, very bad disposition. I was literally hesitant about letting her even draw my blood.
I am so happy that I assigned my self to Dr. Mohammed's office. He is very attentive and knowledgeable. I feel safe with my health in his care.
The individuals that check you in at the Beverly office on 99th and Western Avenue seem to give misinformation about patient billing. They told me my account was in collections and told me to call customer service. When I called them they stated I was NOT in collections they never sent me a bill.The people at the check in desk at 99th and Western seem NOT to be able to do their jobs effectively they need to be replaced. Because other patients seem to have the SAME issue
I've already written a lengthy complaint via email to Advocate Customer Service. Dr. Mohammed is a good Doctor and a kind man. I'm frustrated that I was not kept informed that the Doctor was running over an hour late on appointments. This is totally unacceptable. I want Advocate to respect the value of my time. The patient should and must be given the opportunity to wait or reschedule. ZERO communication was given to me.
My doctor answered all question's I had and any concerns he addressed, He was very knowledgeable of his job a great doctor
I always have a good experience. Dr. Mohammed is a good listener and always answer any questions I ask.
The doctor seemed like he didn't care about my problems He sent me to the emergency Room instead of taking care of my issues
Great job!
He listens to me about my concern about me and what I should do to help me stay healthy and alive