I usually have an ASL interpreter for my appointments and this time one was not provided. I am not sure but the office may have forgotten to request one for me. They said one was called and on the way but never showed up and had to use VRI which wasn't great. Hand movements on screen was blurry. I usually email them and ask them to make sure I had one available for y appointment but didn't request it this time thinking they would take care of it due to prior appointments. Next appointment I will make sure they get one for me. It's important to have a live interpreter at my appointments. Otherwise, everyone is always very kind and an awesome team.

Appreciate kind,caring &informative appt. Prompt assistant&Dr.

i trust him. good guy.

The welcoming reception staff were helpful, cheerful, and efficient. Radiology was friendly and professional with little waiting time for imaging prior to my appointment. I like the smooth communication and follow through.

Very comprehensive treat following surgery. Office care has been outstanding!

Everyone was great! I couldn't of asked for a better experience!

I have been telling everyone about my wonderful successful surgery. My sister-in-law has canceled her shoulder surgery with another Doctor (not an Aurora Doctor) and is having her surgery with Dr. Villacis. My PT stated he is making a personal note of this Doctors name as he couldn't believe my results. The Orthopedic Department at Summit is outstanding.

Still trying to understand how I can get stronger when I have pain and can't move my arm as well as I used to. I kind of understood it to be this is the best it's going to be and to basically accept it and live with the positives. Thank you for going over my past and present X-rays with me.

He was thorough & saw me in a very timely manner. Dr Villacis is a great doctor, explaining things to me more than once, at my request since I'm an old lady. His support staff was friendly.

Take a little more time explaining his diagnosis and answering patients' questions.