Perhaps Insurance companies do not allow providers to spend an adequate amount of time to cover patient's needs
The office was clean and safe. Receptions were responsive and observing of others special needs. Wait time was minimal and the staff was responsive and thorough in reviewing my chart.
Everything is perfect.
I spent 25 years as a patient at Northwestern Memorial, and it wasn't until I switched to Advocate that I realized what a mistake I'd made by not exploring my options sooner. I'm glad I finally found Advocate. My doctors here are far more empathetic and more focused on me as an individual-and they listen; what a game changer. Dr. Celeste Cruz solved a very painful problem for me the very first day I met her. I'd been in awful pain, still, years after radiation treatment after breast cancer. NMH told me it was so odd that I was in pain, and they just didn't have any advice for me. On day one, Dr. Cruz told me of an OTC remedy that works for a lot of people suffering from this. That's a day I'll never forget. I'm totally out of pain after five years because NMH treats their patients like lab rats.
It was wonderful
Dr. Cruz was honest and open with me. He explained to me step by step what was going on and what the goals were. She was very professional.
It was positive. It wasn't enough time to answer the last question since I only saw the doctor briefly. I'm hopeful that she is an expert and can offer guidance to my health situation,
great
I felt completely dismissed by this provider. She seemed uninterested in my questions and my concerns. She barely examined me as well.
Dr. Cruz and her staff are fantastic. I was terrified and they calmed my fears! I feel I am in very capable hands!