I am very impressed with Dr. Luu. He is very knowledgeable, attentive and caring. He is a great asset to your organization.
He was very nice, very thorough and explained things well.
Thank you so much for everything, you were very kind and professional. God bless you.
It's more on the billing/records end. When I get my paper receipt showing I paid my $40.00 copay. The receipt does not show the following: Doctor's name, office visit Reason I need this is that I need to send in my receipt to my VEBA account to get reimbursement for the Copays. VEBA told me that this information needs to be on the billing receipt per IRS. Thank you, I hope this gets added to billing receipts.
Dr. Luu understood the issue with my shoulder, and from the very first appointment, we talked and came up with a plan. As of now we are trying the second option which we discussed, as the first option did not work to well. Dr. Luu has given me my first gel injection in a set of 3. Dr. Luu has a great personality, and his staff is wonderful too.
Very smart. Friendly. I never once felt like I wasn't being listened to.
I saw Dr. Luu because my doctor could not see me in the time frame I needed. The injection procedure was quick and efficient and I am thrilled to be experiencing less pain. Good bedside manner. Clean facilities. Friendly front desk staff.
Excellent
He was very professional, personable and explained everything without rushing or using medical jargon I would not understand.
Dr. Luu could not have been more knowledgable, caring, or encouraging. He is very personable while also professional. His assistant was kind, caring, and did everything he could to help find a PT time that would work for my needs. Dr. Luu's staff worked together excellently as a team. I am grateful.