Thanks to Dr Anna Craioveanu to be my doctor
The medical assistant went above and beyond trying to find a vein for the bloodwork. She also brought us down to the area where you make a PT appt. She was very thoughtful and helpful!!
Very professional office, felt very heard and listened to by the doctor.
Nothing she is not a good listener
We love dr anna craiov. She throughly explains everything
I would hope it was more clear how to fix the problems I asked about but otherwise she was helpful and informative.
Most Advocate employees are curious and helpful. The serpentine way patients have to find there way to answers is sometimes disheartening. It takes a long time to get through the Advocate IT systems gauntlet. This is not a people problem, but a process problem.
When a provider is running late, instead of having the patient wait and wait and wait in the room, notify them that the doctor is running late to arrive at their appointment maybe 15 minutes later! When I have test results that I am waiting on, don't wait for the whole day to call me back with results!!!! I still have not received a call. It is now 2:30 PM. I have concerns I've sent emails and nobody has responded.
I was fully informed on my medical process
Comfortable and understanding